1. Introduction
Opes Lending LLC ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website opeslending.com or interact with our direct lending services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number (if provided), mailing address, and other information you voluntarily submit through our contact forms.
- Financial Information: Information related to your lending inquiry, such as loan amount, property details, and financial situation, provided during the application process.
- Usage Data: Browser type, IP address, pages visited, time spent on pages, and other analytical data collected automatically.
- Cookies: We use cookies and similar tracking technologies to enhance your experience on our website.
3. How We Use Your Information
We use the information we collect to:
- Process and respond to your lending inquiries
- Provide, maintain, and improve our direct lending services
- Communicate with you about your account or our services
- Send marketing communications (with your consent)
- Comply with legal and regulatory obligations
- Protect against fraud and unauthorized transactions
4. SMS/Text Messaging Policy
If you opt in to receive SMS/text messages from Opes Lending LLC:
- You consent to receive text messages from Opes Lending LLC regarding your lending inquiry, account updates, and promotional offers.
- Messages may be sent using an automatic telephone dialing system (ATDS). By opting in, you acknowledge and agree that an ATDS may be used to send you messages.
- Message and data rates may apply. Message frequency varies.
- You may opt out at any time by replying STOP to any message.
- For help, reply HELP or email roy@opeslending.com.
- Consent to receive SMS messages is NOT a condition of purchase.
- We do not share your phone number or SMS opt-in data with third parties for marketing purposes.
5. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist us in operating our business (subject to confidentiality agreements)
- Legal and regulatory authorities when required by law
- Business partners involved in processing your lending application
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Request information about how your data is used
- Lodge a complaint with a supervisory authority
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
Opes Lending LLC
14925 Ventura Blvd #204
Sherman Oaks, CA 91403
Email: roy@opeslending.com